FAQs

FAQs

Q. Washing Instructions

Shooterking clothing with a waterproof, breathable Shoottex® membrane must be washed at 30°C with a gentle spin.

Remember to close all zippers and any straps before washing and avoid detergent in powder form, fabric softener, stain remover and bleach, as these products will decrease the performance of the membrane.

We recommend Nikwax TechWash

Shooterking clothing with Shoottex® membranes must hang-dry and not tumbledry.

Q. I’ve received the wrong item, what can I do?

We’re very sorry to hear that we’ve sent you the wrong product, please re-seal the item in its original packaging and take this to any UK Post Office. We would advise you to obtain a proof of postage, As Shooterking is not responsible for returns until they are received within our returns department. and insert a document stating that a replacement for the correct item is required.

Q. Do you attend any shows or events?

Yes, Shooterking. attends a number of events throughout the year. If you’d like to find out where these will be in the coming months, please see our news page.

Q.How do i place an order ?

Choose the product(s) you would like to order by selecting the correct size and clicking ‘Add to Cart’ When you have finished adding items to your cart, proceed to the checkout and use one of the relevant checkout options. Returning Customers: Log into your account using your email address and password. New Customers: Register yourself by entering your email address and a password of your choice. Simply follow the instructions to complete your secure online payment.

Q. Why do i need to Register.

We advise that registering with us is beneficial, you will you be able to take advantage of our special offers and discounts

Q. Can i cancel my order

When orders are placed on our website they are processed and dispatched very quickly. Unfortunately once the order has been confirmed we are unable to amend or cancel this and it will be sent out to you. You will need to return the order in full for a refund.

Guarantee

guaranteeIf your Shooterking product is defective, we kindly ask you to contact the store where you purchased it. Please remember to bring a valid receipt or any other proof of purchase.
If your product fails due to a manufacturing or material defect, we will of course repair the item or replace it within the warranty period.
Damages or faults such as rips, tears, burns and holes are not covered under the terms of our warranty policy. In some cases, you can repair damages caused by normal wear and tear yourself.
Please do not hesitate to get in touch with Shooterking  for further information about your product guarantee

2 Year Guarantee

Certain products only - UK Only
2 years warranty is the service limited in the UK on specialized products covers common defects by regular and reasonable use.

We strongly suggest customers to use Nik wax Techwash .

Anti Mosquito and Anti Zect

For specific summer collections, there is Anti Mosquito and Anti Zect function on ShooterKing clothing. Sanitized AG in Switzerland supplies the technology and the product which was certificated by Oeko Tex. ShooterKing Anti-Mosquito and Anti-Zect function on our clothing can bear maximum 30 times machine wash.
The production safety to public has been approved by Oeko Tex.

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